Returns Policy

We take great pride in the quality of our clothes. If you receive an item that isn’t quite right, here is how we can help:

1. Inspection Period

Upon delivery, please inspect all items immediately. You have 2 weeks (14 days) from the date of delivery to report any quality defects. If no feedback is received within this window, all items are presumed to be in perfect condition.

2. Reporting a Defect

To initiate a return or claim, please contact us with proof of purchase and clear photos of the defective item.

3. Resolution Options

Depending on the nature of the defect, we offer the following solutions:

• Minor Defects: We may offer a discount of up to 20% if you choose to keep the item.

• Major Defects: You may choose between a Replacement or a Full Refund.

4. Return Process

If a return is required for a replacement or refund, please note the following:

• Shipping Costs: Customers are responsible for all return shipping fees, including any applicable taxes or duties. Please contact our support team for specific return instructions.

• Replacements: Once we receive and inspect the returned item, we will remake and ship the new product to you at no additional cost for the product or the shipping.

• Refunds: Refunds are processed immediately upon receipt of the returned items.

  • Credits will be issued to your original form of payment.

  • Processing times may vary depending on your bank (usually a few business days).

Need help? If you have any questions regarding your shipment or a potential return, please reach out to our customer service team at contact@ambabie.com.